REFERENCE NO. 5676

JOB TITLE

Business Analyst

CLIENT PROFILE

CLIENT DESCRIPTION

Founded in 1991, ITI provides technology services and solutions ranging from strategic IT consultancy to solutions implementation. This includes procurement and management of IT infrastructure in organizations, either in partnership with your staff or outsourced using our consultants.

ITI has teams of experts located throughout Canada. They have proven themselves at different levels of provincial and federal government and with private companies of various sizes.

At ITI, we don’t just set up IT infrastructures, because we strive to go beyond selling products — we sell tailored solutions.

We lay the foundations necessary for your development. We handle consultation, thinking, and the strategic approach. We listen, we understand your reality, and we offer the technological solution that will truly work best.

Consultation with ITI means:

– Complete or à la carte management of your projects;
– Strategic analysis of your business challenges leading to tailor-made solutions;
– Deployment of expertise in your company.

 

JOB DESCRIPTION

Your new challenge with ITI!

Our client in the Public sector is currently seeking a Business Analyst for a Twelve months mandate.

 

Employment specifications :

  • Ottawa
  • Full-time
  • Hybrid (Remote mostly with some meetings requiring an on-site presence)

 

Your schedule could look like :

  • Support the Business Application team in order to achieve :
    • The deployment of a set of modern digital tools that support staff to meet the mandate and fuel the growth of its SME clients.
    • The optimization of the client journey across multiple touch points
    • The creation, migration, integration and deployment of effective business applications and digital channels that support modern management of grants and contributions, programs, and activities.
    • Increased the ease of use, utility and adoption of business applications, for both clients and staff, enabling improved user/client/partner engagement.
    • The delivery of a unified view to users (internal and external) across all channels/applications
    • The enablement of the assistance program to efficiently gather, access, update, and share knowledge/information with all relevant stakeholders/clients.
    • Improved decision-making through accurate and meaningful analytics by ensuring that reliable and secure information and data are available at the right time and in the correct format.
    • Increased operational effectiveness and become more adaptive to change itself – improving processes that expedite changes to the digital ecosystem.
  • Work to drive the design, development and deployment of an innovative platform that is scalable and adaptable to current and future needs of the client.
  • Draft business requirements.
  • Develop business process and workflow diagrams.
  • Facilitate business process modelling and requirements elicitation workshops.
  • Develop and execute test cases and prepare reports to ensure that business processes and requirements have been delivered.
  • Support the development of user stories, develop user cases and definition of business rules.
  • Ensure full traceability of requirements across their entire lifecycle.
  • Participate in change impact analysis and change control activities.
  • Follow BA’s established approach to define, optimize and standardize business services and processes as well as the system, technology and information entities, and recommends improvement as required.

 

Must-have :

  • Five (5) years of experience working as a Business Analyst, supporting business transformation initiatives in an IM/IT environment.
  • Experience working on medium to large scale transformation project/initiative/program with multi-step business process affecting IM/IT.
  • Experience with Microsoft Dynamics CRM Development, including : Power Apps Portal, Outlook, SharePoint, Power BI, MS Teams, and Azure DevOps.
  • Experience with documentation and analysis of process models, workflow diagrams, business requirements, test scenarios and test cases.
  • Experience analyzing current (As-is) processus and developing tartget (To-be) processes.
  • Ability to establish and maintain strong relationships.
  • Ability to influence others and move toward a common vision or goal.
  • Flexible and adaptable, able to work in ambiguous situations.
  • Demonstrated ability to work effectively at all levels in an organization including senior leadership teams.
  • Team player and able to work collaboratively with and through others.
  • Familiarity with project management approaches, tools and phases of the project lifecycle.
  • French is considered an asset.

 

Do we have a fit?

Here’s what is offered once you join ITI Resource Placement:

  • Group insurance plan that includes life insurance, salary and healthcare (+ 3 sick days (after 90 of employment as well as 2 more sick day after one (1) year for a total of 5 sick days per year)
  • Vacation
  • Statutory holidays
  • Holiday gifts
  • An HR committee that is involved in your career and organizes fun staff activities (blind-test, laser tag, hatchet throwing, and more)
  • Referral program
  • Access to Udemy with more than 10,000 trainings and courses after 1 year of employment

 

Please send your resume directly to our recruitment specialist

 

ITI Resource Placement applies an equal access program and invites women, ethnic and visible minorities, indigenous people and people with disabilities to apply.

 

We treat all applications confidentially and thank you for your interest in this position. However, we will only contact those whose applications have been selected.

 

By submitting your application for this position, you consent to out collection and use of your personal information for the purposes of evaluating your candidacy. If your application is not accepted, you also consent that ITI may contact you for similar future job offerings.

 

You can access our Confidentiality and Personal Information Protection Policy at the following address : https://acrobat.adobe.com/id/urn:aaid:sc:VA6C2:a0b73341-d919-4572-a26f-b13d8e3e3289

 

 

SEARCHED CRITERIA

  • LANGAGE
  • Français
  • Anglais

ADDITIONAL INFORMATION

  • Release date 2025-02-04
  • contract type Contractual
  • Date according 2025-02-17
  • end date 2026-02-20
  • Location Ottawa
  • Function Analyste d'affaires

REFERENCE NO. 5676